Something not working?
For crashes, unexpected behavior, or questions about Harmovio, contact us directly. Tell us what happened and we’ll help you work through it.
Email Harmovioguneksingh@harmovio.com
Include a few details
- Your device model and operating system version.
- Your Harmovio version.
- What you were doing, what you expected, and what happened instead.
- A screenshot or recording if it helps explain the issue.
- Your controller model, if the issue involves a controller.
Subscriptions & billing
Subscriptions purchased through the App Store are managed by Apple.
Manage or cancel a subscription
On iPhone or iPad, open Settings, tap your name, then Subscriptions. Select Harmovio to manage your plan. For Mac and other devices, follow Apple’s cancellation instructions.
Restore a purchase
Sign in with the Apple Account you used to subscribe, then select Restore Purchases on Harmovio’s subscription screen. If your subscription still isn’t recognized, email us for help.
Request a refund
Visit Report a Problem and sign in to request a refund from Apple. Eligibility depends on the purchase and your region. Read Apple’s refund guidance for details.
Your app & library
For help with your music library, subscription, or device, include your current Harmovio version when you contact us.
You can find device compatibility and operating-system requirements on Harmovio’s App Store listing.
Privacy questions
For questions about your information or a data request, email guneksingh@harmovio.com. You can also read our privacy policy and terms of use.