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HARMOVIO / SUPPORT

Here to help.

Get help with the app, your subscription, or your next step.

Something not working?

For crashes, unexpected behavior, or questions about Harmovio, contact us directly. Tell us what happened and we’ll help you work through it.

Email Harmovio

guneksingh@harmovio.com

Include a few details

  • Your device model and operating system version.
  • Your Harmovio version.
  • What you were doing, what you expected, and what happened instead.
  • A screenshot or recording if it helps explain the issue.
  • Your controller model, if the issue involves a controller.

Subscriptions & billing

Subscriptions purchased through the App Store are managed by Apple.

Manage or cancel a subscription

On iPhone or iPad, open Settings, tap your name, then Subscriptions. Select Harmovio to manage your plan. For Mac and other devices, follow Apple’s cancellation instructions.

Restore a purchase

Sign in with the Apple Account you used to subscribe, then select Restore Purchases on Harmovio’s subscription screen. If your subscription still isn’t recognized, email us for help.

Request a refund

Visit Report a Problem and sign in to request a refund from Apple. Eligibility depends on the purchase and your region. Read Apple’s refund guidance for details.

Your app & library

For help with your music library, subscription, or device, include your current Harmovio version when you contact us.

You can find device compatibility and operating-system requirements on Harmovio’s App Store listing.

Privacy questions

For questions about your information or a data request, email guneksingh@harmovio.com. You can also read our privacy policy and terms of use.