Support
We want every Harmovio user to have the best possible experience. If you are experiencing issues, here's how to get help quickly:
App Issues (bugs, crashes, performance)
Harmovio is distributed through the App Store. If you encounter any technical issues, please use Apple's built-in Report a Problem feature:
- Open the App Store and go to your profile → Purchased.
- Find Harmovio, select Report a Problem.
- Choose the issue type and submit.
This ensures Apple Support and our team can work together to resolve your case.
Subscription and Payment Support
All billing and subscription management for Harmovio is handled directly by Apple.
- On your device, go to Settings → Apple ID → Subscriptions to manage or cancel your plan.
- For refunds or payment concerns, visit Apple Support.
Contact Us
If your issue is not resolved through the above steps, you can reach out to us directly:
- Email: guneksingh@harmovio.com
Please note that all purchases and billing are managed by Apple, but we will do our best to guide you.
Frequently Asked Questions
How do I cancel my subscription?
Go to your device's Settings → Apple ID → Subscriptions. Select Harmovio and choose Cancel Subscription.
How do I restore my subscription on a new device?
Open the Harmovio app, go to the subscription screen, and select Restore Purchases. Make sure you are signed in with the same Apple ID used to purchase the subscription.
How do I request a refund?
Refunds are handled directly by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.
What should I do if the app crashes or behaves unexpectedly?
Open the App Store, find Harmovio in your Purchased apps, and select Report a Problem. Provide details of the issue so Apple and our team can investigate.